Public Mobile Number Transfer Guide (Porting Your Phone Number)

This guide explains Public Mobile number transfer (porting): what you need, how long it can take, and fixes for common issues. If you’re signing up via Public Mobile refer a friend / referral, enter your code during activation.

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ZPO82O

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Most important rule

Do not cancel your old phone service before porting. Keep it active until the transfer completes.

Porting steps (simple)

Start activation (eSIM or SIM) using the referral-applied link.
Select the option to transfer/port your existing number.
Enter the required info from your current provider (details vary).
Watch for a confirmation request (often by text) and approve it.
Keep your old SIM/line active until the transfer completes.

Common causes of delays

Wrong account info entered (typos).
Old provider line already cancelled.
Port approval text not confirmed.
Number not eligible to port (rare; depends on provider/region).

Quick checklist before you port

Your old line is active and can receive texts/calls.
Your device is unlocked.
You have your current provider details ready (account number / PIN if applicable).
If you’re using a “promo code for Public Mobile”, enter ZPO82O in the referral field during activation.

FAQ: Public Mobile number transfer

How long does a Public Mobile number transfer take?

Timing varies. Some ports complete quickly, while others take longer depending on the old carrier and confirmation steps.

Do I need to cancel my old plan first?

No. Keep your old service active until the port completes. Cancelling first can cause delays or failures.

Will my referral / promo code still work if I port my number?

Yes—porting is separate from the referral field. Enter ZPO82O during activation.

Why am I not receiving the port confirmation text?

Make sure your old SIM/line is still active and can receive SMS. If it can’t, the port may be blocked until it’s confirmed.

Can I port later after activating with a new number?

Sometimes this is possible, but it can be more complicated. It’s usually easier to port during the initial activation.