Transfer Your Number to Public Mobile 2026

Keep your existing phone number when switching to Public Mobile. This step-by-step guide explains what you need, how the process works, and how to use referral code 5ESROG to save up to $40.

PortingNumber Transfer2026

Can I keep my phone number when switching to Public Mobile?

Yes. Number porting (transferring your existing number to a new carrier) is a standard right under CRTC wireless regulations in Canada. Public Mobile supports number ports from all major Canadian carriers.

What you need before you start

  • Your current account number — found on your carrier's website or bill
  • Your account PIN or transfer PIN — call or chat with your current carrier to get this
  • Keep your old service active — do not cancel your current plan until the port is complete
  • An unlocked phone — or one compatible with the TELUS network

Important: Never cancel your old service before the number transfer is complete. Your number must still be active with your current carrier for the port to work.

Step-by-step: How to transfer your number to Public Mobile

01

Get your account info

Contact your current carrier and ask for your account number and transfer PIN. Have these ready before starting.

02

Start Public Mobile activation

Go to publicmobile.ca or open the Public Mobile app. Choose your plan and select Transfer my number during activation.

03

Enter referral code

In the Referral Code field, enter 5ESROG to claim up to $40 in credits on your first bill.

5ESROG
04

Enter your old account details

Enter your current carrier's account number and PIN when prompted. Public Mobile initiates the transfer automatically.

05

Wait for completion

Most ports complete within minutes to a few hours. You will receive confirmation when your number is active on Public Mobile.

Ready to save on Public Mobile?

5ESROG

Enter this code at activation to claim your credit — up to $40 on your first bill.

Shop Plans (Code Pre-Applied) →

Which carriers can I port from?

You can port your number from any Canadian carrier, including Rogers, Bell, Telus, Fido, Koodo, Freedom Mobile, Virgin Plus, Chatr, Lucky Mobile, PC Mobile, and all others.

Frequently asked questions

Can I keep my phone number when switching to Public Mobile?+
Yes. You can port your existing phone number to Public Mobile. Keep your old service active until the transfer is complete.
What information do I need to port my number?+
You need your current account number and your account PIN or transfer PIN from your existing carrier. Call or chat with your carrier to obtain these before starting.
How long does number porting take?+
Most number ports complete within minutes to a few hours. In some cases it can take up to 24 hours depending on the carrier.
Will I lose service during the transfer?+
There may be a brief interruption during the final switchover. Keep your old SIM accessible until you confirm the port is complete and calls/texts are working on your new Public Mobile plan.
Can I port from any Canadian carrier?+
Yes. You can port numbers from Rogers, Bell, Telus, Fido, Koodo, Freedom Mobile, Virgin Plus, and all other Canadian carriers.
What if my number port fails?+
Contact Public Mobile support through the Community Forum. Common reasons for failure are incorrect account number or PIN. Your old service will remain active if the port does not go through.