This guide explains Public Mobile number transfer (porting): what you need, how long it can take, and how to fix the most common issues. If you want the referral credit shown at signup, enter 5ESROG during activation.
Do not cancel your old phone service before porting. Keep it active until the transfer completes.
Timing varies. Some ports complete quickly, while others take longer depending on the old carrier and confirmation steps.
No. Keep your old service active until the port completes. Cancelling first can cause delays or failures.
Yes. Porting is separate from the referral field. Enter 5ESROG during activation.
Make sure your old SIM/line is still active and can receive SMS. If it can’t, the port may be blocked until it’s confirmed.
Sometimes this is possible, but it can be more complicated. It’s usually easier to port during the initial activation.